FROM MISSION TO ACTION MANAGEMENT SERIES FOR
MICROFINANCE INSTITUTIONS This management series supports practitioners in
managing their double bottom line performance.
The Strategic Management
Toolkit will turn your mission driven strategy into
an ongoing process, where you can respond timely to internal, external
and environmental changes as an organizational team,
including all functional areas, towards one commonly agreed
and understood direction – achieving the mission.
The Quality Audit Tool is designed
specifically to review and improve the effectiveness of the
management processes in order to align the mission and the
organizational social performance objectives. The QAT reviews
internal systems, assesses the status and effectiveness of
them in relation to social performance management and
identifies action areas where performance can be improved.
If you are interested in recieving the whole From Mission
to Action toolkit package, click on the icon below and
make a personal request.
Imp-Act/MFC Social Performance Management
Guidelines >>>>Now both in English and Russian
<<<< This step by step practical guide for developing
social performance management system is available for a free
download at
www.mfc.org.pl/publicaitons or www.imp-act.org.
Articles on SPM in the MFC Newsletter for CEE and the
NIS
Imp-Act Programme Imp-Act has developed lots of interesting SPM related
publications within its 3 year action research program. For
more information please see www.imp-act.org and
http://www.ids.ac.uk/impact/msp/index.html
CGAP Social Performance Resource Centre
Some useful documents and interesting articles can be found
on CGAP Resource Centre:
http://microfinancegateway.org/
